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Trustindex verifies that the original source of the review is Google. Crossroads was an incredible help to me when I needed to find safer living arrangements for a family member. After falling down the stairs at his house, spending days in the hospital and then in rehab, we knew living at home was no longer an option for him. Within hours of speaking to Crossroads, I received a phone call telling me that they had found a ground floor apartment in a senior living community and it was available right away. The amount of stress they took off me during this hectic time was a true blessing and I am truly grateful for everything Crossroads did for our family. Very supportive and so easy to work with. I highly recommend them to anyone needing help with caring for an elder family member.Posted onTrustindex verifies that the original source of the review is Google. Kristin has helped me sort out current and future needs as I care for my husband with vascular dementia. She was knowledgeable and gave me two good local agencies to choose for weekly respite care. It is so reassuring to know I can reach out to her when/if I will need more support in his care. This is a wonderful, free service for navigating difficult decisions for families. Thank you!Posted onTrustindex verifies that the original source of the review is Google. I would highly recommend this service to anyone. I mainly worked with Natalie, but I also worked with Julie. Both had first hand knowledge and were well connected in the eldercare community. It did not take long to build a trust with them. Their recommendations were based solely on the needs of my mother not on any one facility. They always had my interest as number one. They helped the process go so much easier.Posted onTrustindex verifies that the original source of the review is Google. We had the best experience with crossroads. Very perfection and kind on all the phone calls about our experience with getting help for my brother David who loss his right leg due to an aneurysm in his leg.. Heβs back home after 17 months in a nursing home! Thank you Crossroads Sincerely, Connie KoopmanPosted onTrustindex verifies that the original source of the review is Google. Julie Johnson was a lifesaver. Her expertise made a stressful situation easier to navigate. Her kindness and compassion was appreciated during the process and even after I placed my mom in a facility. I recommend Crossroads for Eldercare options for a loved one or yourself.Posted onTrustindex verifies that the original source of the review is Google. My experience with crossroads was amazing! I live in Massachusetts and was looking for information and help on what to do about my failing mother in Grand Rapids and I got that and more! Julie Johnson was amazing! Helpful and compassionate! I couldnβt have asked for a better experience with her! I highly recommend Crossroads elder care options!Posted onTrustindex verifies that the original source of the review is Google. My spouse and I were about to make a huge decision regarding our retirement living when it was recommended that we talk to Kristin at Crossroads Eldercare. Thank goodness we did! Kristin listened to our story, asked us great questions, and helped us gain the clarity we needed to be able to make our way forward with confidence. We are so grateful for her care, concern, and knowledge. She and the Crossroads team are a resource to treasure!Posted onTrustindex verifies that the original source of the review is Google. Crossroads, and particularly Kristin, proved to be an invaluable resource in our search for assisted living facilities and moving companies. Kristin always thoroughly answered our questions and concerns quickly and with kindness.Posted onTrustindex verifies that the original source of the review is Google. The team at Crossroads is compassionate, responsive, and thorough. They supported my family through an incredibly trying time, and we couldn't be more grateful for their expertise.Posted onTrustindex verifies that the original source of the review is Google. Julie was very helpful at directing us to a facility with a very short time window.Posted on