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100+ 5 Star Google Reviews
Trustindex verifies that the original source of the review is Google. I can’t say enough wonderful things about Crossroads Eldercare Options and the incredible support we received from Julie and her team. From the very beginning, their communication was outstanding—clear, timely, and always thoughtful. Julie took the time to provide truly personalized, one-on-one attention, making what felt like an overwhelming process much more manageable. What really stood out were the consistent follow-ups and the attention to essential details. Julie made sure we understood every option and guided us step by step in finding the right memory care facility for my mom. Her expertise and compassion gave us confidence during a very emotional time. Thanks to Julie and Crossroads Eldercare Options, my mom is now in a place where she is safe, supported, and truly thriving. I am so grateful for their dedication and care. I highly recommend their services to anyone navigating senior care decisions—you will be in excellent hands.Posted on GoogleTrustindex verifies that the original source of the review is Google. Having never needed elder care before, I was overwhelmed. The service of Crossroads was invaluable to help organize and locate the perfect community for my father. I am very thankful for their assistance.Posted on GoogleTrustindex verifies that the original source of the review is Google. Crossroads is a true gift in the journey of finding a place for an elderly parent. They have been so helpful every step of the way. Their insight and advice has been so valuable. We appreciate all they've done for our family!Posted on GoogleTrustindex verifies that the original source of the review is Google. We've used Crossroads Eldercare Options several times over the past few years: 2021 for my elderly mom and stepdad, in 2022 for my dad, and now again for increaesed need of services for my mom. Each time, Crossroads has helped us cut through the overwhelming amount of choices to just a few, based on the specific needs & resources of our loved ones. This allows us to focus our research on a few viable options, and not waste time or add to the chaos. Families should start with Crossroads Eldercare!Posted on GoogleTrustindex verifies that the original source of the review is Google. Julie and her team are fantastic. Great help in times of chaosPosted on GoogleTrustindex verifies that the original source of the review is Google. Julie was such a huge help after my mom fell and needed to be placed in assisted living. She really helped in getting the info I needed and point me in the direction I needed to go. I would highly recommend!!!!Posted on GoogleTrustindex verifies that the original source of the review is Google. Crossroads Eldercare Options was an absolute blessing for our family. Navigating senior care can feel overwhelming, but their team made the entire process clear, compassionate, and stress-free. We worked with Julie Johnson and she was amazing! She took the time to truly understand our loved one’s needs, preferences, and personality, and then guided us toward options that were both thoughtful and practical. What really stood out was Julie's genuine care. Every conversation felt supportive, patient, and honest. She provided valuable insights about different communities and resources, and her expertise helped us feel confident in our decisions. Julie took phone calls and emails after hours and even reached out on her days off. Julie was there for us every step of the way. We are incredibly grateful for Julie's guidance and highly recommend Crossroads Eldercare Options to anyone seeking senior care support.Posted on GoogleTrustindex verifies that the original source of the review is Google. If you are looking for guidance on where to put Mom & Dad in assisted living you have come to the right place! Julie Johnson from Crossroads Eldercare found us a wonderful place for my Mom, Dad and handicapped Sister where they can all stay together with different needs! They have beautiful rooms just down the hall from each other and dine together every day in beautiful Dining room with Cathedral ceiling, Fireplace and wonderful food with great Chef! Thank you Julie!Posted on GoogleTrustindex verifies that the original source of the review is Google. Crossroads was an incredible help to me when I needed to find safer living arrangements for a family member. After falling down the stairs at his house, spending days in the hospital and then in rehab, we knew living at home was no longer an option for him. Within hours of speaking to Crossroads, I received a phone call telling me that they had found a ground floor apartment in a senior living community and it was available right away. The amount of stress they took off me during this hectic time was a true blessing and I am truly grateful for everything Crossroads did for our family. Very supportive and so easy to work with. I highly recommend them to anyone needing help with caring for an elder family member.Posted on GoogleTrustindex verifies that the original source of the review is Google. Kristin has helped me sort out current and future needs as I care for my husband with vascular dementia. She was knowledgeable and gave me two good local agencies to choose for weekly respite care. It is so reassuring to know I can reach out to her when/if I will need more support in his care. This is a wonderful, free service for navigating difficult decisions for families. Thank you!Posted on Google