Elizabeth Eardley

When seniors and their families experience an eldercare crisis and suddenly find themselves needing answers, it is not uncommon for their lives to unravel.

Elizabeth’s great passion is helping these families get accurate, quick information on their eldercare options so that these important decisions can be made with confidence and clarity.

As Founder and President of Crossroads Eldercare Options, Elizabeth’s mission is to be on the front lines of the eldercare industry and to stay knowledgeable on all emerging considerations so that she can educate families in a clear, concise, and thorough manner on their choices for eldercare. Elizabeth’s goal is to never have a family look back and say, “if only I had known…”

Elizabeth is a lifelong resident of Grand Rapids, an enthusiastic MSU Spartan, and lives in Grand Rapids with her yellow lab Lucy.

Kristin Reck

Kristin has been a dedicated professional in the eldercare industry for over 15 years, with extensive experience across various eldercare settings. A graduate of Lake Superior State University School of Nursing, Kristin has worked in senior living administration and management, focusing on assisted living, memory care, home care, and hospice.

She resides in Grand Rapids with her husband and two sons. Kristin enjoys exploring Michigan’s natural beauty with her family, from hiking and kayaking to simply spending time outdoors.

Kristin is deeply committed to guiding seniors and their families through the often-complex process of future planning. She highlights the importance of proactive planning to avoid making decisions during a crisis and is devoted to providing clear, compassionate support to help families make informed eldercare choices.

Julie Johnson

Julie has been working with families in the Grand Rapids area for over 20 years, specifically with the senior population for the past 10 years.

She has a BA degree from Central Michigan University and is a Certified Dementia Practitioner with experience working in Assisted Living and Adult Day Care. Julie is a native of Grand Rapids but has lived in Rockford for the past 20 years.

She is married and has three adult sons. Her goals are to build a relationship with the families she assists and to provide them with the best community resources, senior housing, and home care options available.

Sebastian Eardley

Sebastian has called Grand Rapids home since 2006 and is a graduate of Michigan State University, where he earned a degree in Economics. After beginning his career in B2B technology sales, he joined his family business, Crossroads Eldercare Options, in June of 2024.Sebastian is excited to grow a business that has helped thousands of families in West Michigan and looks forward to continuing to uphold the reputation for integrity, compassion, and expertise that Crossroads has built over the last 14 years.

Sebastian is actively involved in youth leadership and mentorship. As a member of the Rotary Club of Grand Rapids, he serves on the Interact Committee, supporting students at local high schools with professional development, networking opportunities, and service-based leadership experiences. He is passionate about helping young people build confidence, character, and community awareness.

Outside of work, Sebastian enjoys traveling, fitness, and just about any outdoor activity.

Natalie McGorty

Natalie McGorty has been serving older adults in the healthcare industry for over 20 years. She has worked in various settings including; assisted living, skilled nursing, and specialized dementia care.

She was born in Lubbock, Texas, and moved to Michigan in 1995 with her family. She lives in Grand Rapids with her husband, 3 children and their cat.

Natalie’s goal at Crossroads is to provide families and seniors with all their eldercare resources and fulfill the mission of assisting families in need of help to make the best decisions for their parent or loved one.

Taylor Oberson

Taylor has dedicated her career to helping seniors and their families navigate the complex world of eldercare. With over 10 years of experience in senior care, rehabilitation, and long-term care operations, she works closely with families and care teams to ensure older adults receive compassionate, personalized support. 

A graduate of Michigan State University, Taylor lives in the Lansing area with her family including her two sons. Taylor enjoys exploring the world embracing new experiences that broaden her perspective and deepen her appreciation for people and culture.

Taylor is passionate about empowering families to make confident, informed decisions that honor their loved ones’ independence and quality of life. Taylor believes that with the right guidance and support, every family can approach the aging journey with clarity, compassion, and peace of mind.

Brandi Smith

Brandi Smith brings seven years of experience in senior care, including extensive experience in the home care industry as both a caregiver and a leader within multiple home care agencies. Throughout her career, she has worked closely with seniors and families to ensure care is delivered with compassion, consistency, and professionalism. Her hands on background gives her a strong understanding of both the day to day needs of clients and the importance of building dependable care teams that families can trust.

Brandi has spent most of her life in the Grand Rapids area and also lived in Houghton Lake for several years, giving her a strong appreciation for community and the outdoors. She is known for her warm and approachable nature and values building meaningful relationships with the individuals and families she serves. Outside of work, Brandi enjoys spending time with her dog, Cody, going camping, gardening at home, and yard work.