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Find the right care for your loved one, without the guesswork.

We guide you through home care, senior living, and every resource in between.

How We Help

Our 3 Step Process:

Consultation

Consultation

We start by getting a complete understanding of your situation. Our team gathers information across the key areas that impact care options, ensuring nothing important is overlooked.

Understanding Your Options

Understanding Your Options

Once we understand your situation, we walk you through the care options that make the most sense, whether that’s in home care, senior living, or other available resources, so you can make a confident and informed decision.

Making the Right Decision

Making the Right Decision

Together, we determine the path that best fits your situation. From there, we guide you forward with hands-on support every step of the way.

Step 1:

Consultation

We start by getting a complete understanding of your situation. Our team gathers information across the key areas that impact care options, ensuring nothing important is overlooked.

Clinical

Care needs
Diagnosis
Medical history
Mobility
Toileting
Cognition
Medications
Hospitalizations
Fall risk
Mental health

Financial

Income
Assets
Health insurance
LTC insurance
Veteran benefits
Medicaid
Medicare
Medicaid waiver
Reverse mortgage
Bridge loans

Legal

Power of attorney
Advance directive
Guardianship
Trusts
Wills
Conservatorship
Estate planning
Elder law attorneys

Social & Emotional

Support system
Living environment
Routine
Independence
Well-being
Isolation
Caregiver burnout
Family dynamics
Preferences
Community

Housing & Care

Home care
Independent living
Assisted living
Memory care
CCRCs
Residential care
Skilled nursing
Rehabilitation
Hospice
Respite care

Step 2:

Understanding Your Options

Once we understand your situation, we walk you through the care options that make the most sense, whether that’s in home care, senior living, or other available resources, so you can make a confident and informed decision.

Step 3:

Making the Right Decision

Together, we determine the path that best fits your situation. From there, we guide you forward with hands-on support every step of the way.

In-Home Care

If remaining at home is your preference, we connect you directly with our home care team and stay actively involved in your care.

    Senior Living

    If moving to a senior living community is the right fit, we guide you through the process from start to finish.

    In-home assessment

    A care assessment is completed in your home to determine the appropriate level of support and build a personalized care plan.

    Caregiver matching

    We match you with a Caregiver who fits both your physical needs and personal preferences.

    Care begins

    Your dedicated Caregiver begins providing support in the home based on your personalized care plan.

    Ongoing advisor support

    Your Eldercare Advisor remains involved, checking in regularly to ensure care is meeting your needs, connecting you with resources that support aging at home, and educating you on options and changes within senior living.

    Personalized community recommendations

    We connect you with communities that align with your care needs, preferences, and budget.

    Tours and evaluation guidance

    We assist with the touring process, answer questions, and provide guidance as you compare your options/

    Decision and transition

    We guide you through the decision-making process and assist with the transition by connecting you with trusted partners for moving, downsizing, and other services.

    Whichever path is right for you, Crossroads remains by your side providing guidance, support, and clarity every step of the way.

    Share your information in the Contact form or call now to connect with an Eldercare Advisor

    (616) 485-3365

    Contact Us