Our Team

Elizabeth Eardley

Crossroads Eldercare Planning was founded after Elizabeth Eardley spent many years working for a national eldercare placement company. As that company grew and changed, Elizabeth decided that her time helping families navigate through the confusing array of eldercare options was best spent in the West Michigan area. Over the years, Elizabeth has helped hundreds of families to unravel the options available, and she wanted to be sure to concentrate her efforts in her hometown and throughout West Michigan. It has become her passion to be on the front lines of the eldercare industry and to stay very knowledgeable so that she can educate families in a clear, concise and thorough manner on their choices for eldercare. Elizabeth’s goal is to never have a family look back and say “if only I had known…” Elizabeth is a lifelong resident of Grand Rapids, an enthusiastic MSU Spartan, and lives in East Grand Rapids with her two teenage boys. She is the Vice President of the Council on Aging, Secretary of the West Michigan Healthcare Network, and is on the board of Senior Neighbors.


Sandra MacLeod

Sandra MacLeod has over 20 years of experience in numerous senior health care settings, including retirement communities, assisted living, dementia care and skilled nursing communities; primarily rehabilitation. Sandra grew up in Sterling Heights where she attended Wayne State University and received her Bachelors of Science in Psychology. She relocated to Grand Rapids 16 years ago where she lives with her husband and two amazing children. Sandra’s goal is to assist families navigate through the maze of senior living options and to make the process less overwhelming. She loves hearing the relief in their voices when she is able to help.


Julie Johnson

Julie has been working with families in the Grand Rapids area for over 20 years. Specifically with the senior population for the past six years.  She has a BA degree from Central Michigan University and is a Certified Dementia Practitioner with experience working in Assisted Living and Adult Day Care.  Julie is a native of Grand Rapids but has lived in Rockford for the past 18 years. She is married and has 3 adult sons.  Her goals are to build a relationship with the families she assists and to provide them with the best community resources, senior housing and home care options available.


Natalie McGorty

Natalie McGorty has been serving older adults in the healthcare field for over 15 years. She has worked in a variety of settings including; assisted living, skilled nursing and specialized dementia care. Natalie was born in Lubbock, Texas and moved to Michigan in 1995. She lives in Grand Rapids with her husband, two sons and their dog Marlin. Natalie’s goal is to provide families and seniors with helpful eldercare resources and fulfill the mission of assisting families in need of help for their parent or loved one.